Today, companies not only compete in the products and services market, but in the labor force market as well. The selection and retention of valuable colleagues is of fundamental imprtance, since if we loose them – beyond the mere expenditure of energy – the location and training of new colleagues can mean real ecnomic losses. Losses that most companies can not afford these days.
Develor’s RETANTION POWER THERMOMETER examines to what extent the company is able to keep its talents and key personnel. Our flexible questionnaire enables us to complete it with factors influencing the satisfaction, loyality, commitment and motivation of your employees. During the implementation we dedicate special focus on the proper communication of the survey, assuring not just the information-sharing, but also the involvement, thus gaining the trust of the colleagues. We also assure the organisation and professional coordination of questionnaire filling online and/or paper. At the end of the survey we prepare deteiled, comprehensive reports and define suggestions for development for the examined areas, which provides a reliable basis for futher action planning.
By the end of the program stakeholders will be given information on the comprehensive results of the survey and suggestions for development as well as support in the communication towards the employees and to the implementation of the action plans.
Areas of Application
- General climate and athmosphere in the company
- Before, during and after comprehensive changes
- Increasing number of signals of dissatisfaction in the organisation
- High fluctuation rate
"The assignment was about to attain the Customer Satisfaction Survey; screening 90 companies, from 18 countries in 10 languages; and to prepare valuable feedback analysing both qualitative and quantitative. Develor is used to run surveys measuring the Satisfaction, Engagement, Motivation or Retention levels. Therefore, we felt it had the necessary capacity and knowhow to meet our expectations. In their proposal, the following items were very important and attractive to Lexmark: 1. Timely delivery, 2. Professional pricing, 3. Enhanced technology approach, 4. One single contact for all languages. ... Having closed the project Lexmark can conclude that Develor has performed according to the expectation. The project was managed well; the short time was kept all along the project. ... We would gladly recommend them for Satisfaction Monitoring Survey. Meanwhile Lexmark has even begun to cooperate with Develor on other areas in training & consultancy."Stephan Bily, Director, EMEA Supply Chain Operations - Lexmark
"We started our cooperation with DEVELOR in 2012 by implementing the Insights Discovery methodology in adidas Slovakia as part of the Franchise & Marketing team support project, which at that time was is a phase of transformation. In the following years our cooperation has gradually extended and the Insights Discovery typology has become part of our internal culture. During 3 years almost 70 employees of the region adidas Group CE East (SK, CZ, HU, PL) from different divisions - from back office to field sales - had participated in the Insights typology based programs. What we deem the greatest benefit is that we are all able to mutually identify gaps in communication and hence improve the speed and effectiveness of both individual and customer related interactions.
On behalf of adidas Group we can only recommend utilization of Insights Discovery and DEVELOR consultants to companies facing similar challenges - complexity of cooperation, integration of generation Y employees... etc. Not only that the tool is easily applicable on the job, but at the same time DEVELOR brings further insights how to make things better."Martina Kovácová, HR Manager - adidas Slovakia
"Edenred has been working with Develor since June 2010 with training and development of the management team. Develor was selected due to a high expertise and professionalism approach and most important thanks to good listening of our needs and capacity to adapt their material to specificity of our company. Even if I had previous good experience from Insight Team Effectiveness in other country, Develor Slovakia has demonstrated his capacity to adapt his material and conduct of training sessions to our organization needs and help us in facing our different organizational challenges. We have pursued in 2011 the management training program defined in coordination with Develor with implementation of 360 degrees process what helped our organization in defining priorities and highlight individual manager development needs and help to build individual development program. In parallel to this process, during 2011 Develor conducted the sales training for our field sales team and a coaching training for sales managers. In the past we often conducted different kind of sales training courses but with little output and weak follow up action plan implemented. With the focus not just on sales training but with special training for sales manager based on the content of the field sales training and on feedback technique, field sales team feels more supported and sees the on-going consistency between the training plan and the regular feedback meeting organized with their managers. In parallel sales managers learnt technique how to debrief field sales team after sales visit and how to boost their sales team performance. Develor has demonstrated their high capacity to support our organization from both managerial and sales point of view."Eric de Ladoucette, General Manager - Edenred
"Develor has prepared for our retail people a complex development program. This program included Insights typology, customer orientation, sales skills and trainings for managers. We appreciate mainly the professional approach of the trainers who can attract the audience very naturally. Each training was prepared according to needs assessment of the group and according to the feedback from the previous trainings. The theory and practice in the training was well balanced, it wasn’t trainer’s monologue but very riveting and interactive dialogue with the participants. Basic knowledge and skills were practiced in case studies. Preparation, realization and also evaluation of each training was on high level. We are satisfied with communication and flexibility of cooperation with Develor."Zuzana Vasáková, Team Head of Sales Network Training - Bawag Bank
"On the basis of our now two-year long relationship with Develor, I would describe the company using the following two attributes: professionalism and partnership. Professionalism: well-prepared and credible trainers offering excellent support in arranging various events. Partnership: Joint cooperation in specifying the necessary steps to be taken."Barnabás Kovács, Regional Head of Sales - Wrigley
„On 19.11.2010 we organized a teambuilding event for the Control Management and Network services planning Department employees. The service was provided by Develor Bulgaria… We have chosen Develor as we were looking for more than games and emotions. The main task of the trainers was to make the program not only pleasant and fun but also to provoke specific behaviours and create conditions for serious discussions. As a result, there was a spontaneous and very beneficial discussion amongst participants after they have seen themselves in role-play environment, which was analogical to their everyday work life....The program achieved complete accordance with the set goals and was highly praised by the participants.”Spas Velinov, Network Service Management and Planning Division Manager - Globul