Good communication is not only the prerequisite of good atmosphere but also of effective work, whenever humans are involved. Thus the skills of being able to speak with confidence, clearly and plainly, listen actively and motivate or influence others are essential but cannot be taken for granted. We are not born with it but learn it throughout our entire life.
OUR COURSE DEVELOPS FUNDAMENTAL COMMUNICATION SKILLS that enable participants to be understood by communicating effectively, clearly and convincingly, yet with the acceptance and approval of the other party; and also to understand others by actively listening to them.
BEYOND TEACHING THE PRINCIPLES AND BASICS OF COMMUNICATION, the program also aims at increasing self-knowledge in regards to communication strengths and weaknesses. It reveals room for further personal development and then it provides participants with individualized support. The course inherently reinforces participants’ self-confidence and self-esteem in the use of various communication channels, may it be face-to-face, e-mail or phone communications. As a result participants will be able to express themselves better and will be able to create or reach more win-win communication situation.
By the end of the program participants will be able to communicate more effectively by expressing their thoughts in a clear and lucid style so that the other party would listen and understand them and also be able to use active listening skills to understand their partners.
Potential follow-up courses
- Assertive Communication
- Insights Discovery Personal Effectiveness
- Effective Conflict Resolution
- EQ – Emotional Intelligence
I was previously aware of my "inside colour energies", but this training helped me to better analyze and benefit from my personal characteristics. It has changed the way I receive feedback from others. Plus, I am less stressed during conflicts with others, as now I can understand the motivation of those who are dominant in different "colours."Anita Szilagyi, Junior SEO Specialist - Saatchi & Saatchi Hungary
"...In the fall of 2009 the people turnover reached 25% within a half a year, also several key people had left the company, this has caused significant problems for us. This situation had almost affected the operability of the company. At this point we made a decision to start a Talent management and Key Employee Retention program. The project started out with workshops and consulting work involving the full management... I considered the measurability and return of the program to be very important. We set concrete objectives at the very beginning and we measured the extent of their achievement. We expected Develor to make significant changes in the KPI's we set. They were to bring down the volume of people turnover, which was 25 % in the second half of 2009 to below 10%, and to improve the internal Employee satisfaction index that was on 48%. The results of projects showed very fast. In the first half of 2010 the people turnover became 5%, and at the Employee satisfaction survey we moved up to the first place from the very last on an international level with a 76 % result. All this happened within a half year after the launching of the project. Based on these tangible results we continued the collaboration which still in live."István Katus, Alcoa - CFO, Director, European Financial Services & Finance Hungary
Adient arbeitet seit 2016 mit Develor im Rahmen unserer Führungskräftetrainings zusammen. Wir sind sehr zufrieden mit der Kooperation. Besonders schätzen wir Develors Flexibilität Themen mit uns gemeinsam zu entwickeln sowie an unsere Bedürfnisse anzupassen, dies zeigt sich auch in den sehr positiven Teilnehmerevaluationen. Wir freuen uns auf die weitere Zusammenarbeit.
Dr. Rabea Haag, Manager Learning and Development EMEA - ADIENT
"For us, Develor is a dependable partner who we can always count on if we are looking for high-level creativity at upper-management training courses. Effectiveness, dynamism and true teamwork are all hallmarks of their performance. This is why we have continuously chose the Develor team over the years."Dr. Rita Bede, Media Relations Manager - British American Tobacco
"We have been cooperating with Develor based on a public tender, which was carried out in the first half of 2006. Develor succeeded in the areas of development of managerial skills, soft-skills and front-line development. Presently, we are also starting cooperation in the area of development of training skills of our internal trainers. We consider our cooperation in all areas as a high-quality and effective cooperation. Develor can fully satisfy our educational needs and bring a high added value, which in the end helps our colleagues in fulfillment of T-Mobile’s mission "To be the most recognized company in the area of service provision". We consider the following as Develor’s main assets: 1. High quality of the offered trainers, their training skills and personal experience from practice. 2. High quality of training contents and the used educational methods, above all the "tailored" case studies and role plays and the used film extracts."Ján Matejovic, Human Resources Specialist - T-Mobile Slovensko
"Develor offered us their services at the beginning of 2007. Based on the needs assessment they carried out; they 'tailormade a training program' for us. Their competitive advantage is their professionalism and personal maturity of their trainer, who could draw the attention of people thanks to real life examples. This is due to his several years’ experience in the FMCG environment. This was also his asset in answering all the specific questions and situations that our salespeople meet in their everyday work. Employees praised the trainings and positively evaluated the quality of the training as well as the facilitation of the trainer who was able to identify himself with their role. Personal typology training was interesting and impactful and it helped in improvement of communication on different levels in our company. ... We are happy to use the services provided by Develor while reacting on our training needs in future."Silvia Flaugnattiová, HR Manager - Opavia Lu / Kraft