The effect of loss is quantifiable, the mental effect is destructive – a bad meeting is the biggest enemy of effective performance. It is highly important to understand when it is useful and when it is dangerous to have structural work meetings. Participants will also get to know the structure of effective meetings, the most modern methods for examining problems and will receive practical tools for handling difficult participants.
Meeting or workshop? What is the difference? What is the objective of our meeting? How long should it last? How often should we have them? Who should be invited for it? How should we handle the aggressive XY? What about the pedantic Z? How can we find out what is in the background of a problem? How can we involve colleagues more in finding and working out a solution?
THE UNPREPARED AND BADLY MANAGED MEETINGS that are not followed up well are considered to be poisonous both by impressions and its effects as well. Our program provides practical answers to the questions above and can be easily integrated, offering tools that can be effectively used for organizing both meetings and workshops.
By the end of the program participants will be able to Able to prepare and lead meetings that are more interesting and effective with less frustration.
Potential follow-up courses
- Professional Presentation: Preparation
- Professional Presentation: Delivery
- Team Sociomapping diagnosis and workshop
"The cooperation between Robert Bosch Elektronika Kft. and Develor Zrt. (as well as its legal predecessor, Door Training CE Kft.) has existed since 2003. In the past 10 years we have trusted Develor and its trainers with the delivery of the following training programs: Mastershift Management program, Insights Discovery © - Personal efficiency, Conscious Communication, Presentation Skills. One of the outstanding programs is the Mastershift Management program, where 110 Shift Managers and approx. 30 Foremen participated. The success of the program is proven by the enthusiastic participation of our colleagues, the prominent evaluation, and the efficiency of the training, meaning the successful application of the acquired knowledge. During the 3rd module team coaching was integrated into the program, and through processing the individual cases our colleagues became committed to improvement and to applying new solutions in their own fields. Trainers are credited for always delivering tailor-made training programs with innovative elements following a thorough diagnosis, thus passing on that practical knowledge and attitude to our colleagues that make them successful in their work."Judit Magyar, Development Manager - Robert Bosch Elektronika
“In Nuclear Power Plant Krsko we have years of experiences with ensuring different improvements and approaches towards safety behaviour. In fact, this is area of our work, which is recognized as crucial in nuclear industry and it is summed up with term ’Safety Culture’. In our organization, safety is one of our top priorities. When developing safety culture, we always evaluate improvement. We decided to complement our understanding of safety and our approaches with help of collaboration with DEVELOR Group of our employees, whose task are connected with safety, attended 2 days long workshop, where they discussed principles and notions about safety and unified understanding of the approaches for continuous improvement on this area. Workshop was delivered very efficiently; it ensured active participation of all participants. Workshop was commended also on training evaluation forms.”Igor Fifnja, HR manager - Nuclear Power Plant Krsko
“We have been cooperating with Develor in various areas of development over an extended period of time, be it the standard regular trainings for new hires , tailor-made development program for supervisors and trainers of our customer service center or the Insights program series adjusted to meet the specific needs of our wholesale account managers. I appreciate flexibility of the whole team when delivering consulting and training services but mainly the trainer’s experience from the real business world. The company is not afraid of entering new areas of development and is well adaptable towards conditions at the customer’s company. And last but not least… it is clear the training preparation is not just work but also fun for the trainers.”Barbora Krišková, Senior training and Development specialist - Slovak Telekom
“We started to cooperate with the Develor company in April 2010, when we selected it from among several companies, which we addressed with the aim to increase the service level of our contact centre operators. We decided to choose their services based on a comprehensive approach proposed by them, which exceeded our original expectations and professionally reacted to our needs. Within the carried out development program, there were efficiently combined several approaches, e.g. in determination of the initial situation – an analysis of recordings of the contact centre, in the proper implementation of the program – a practically oriented training, mystery calling, individual coaching of operators and an application workshop as a supportive tool for introduction of new procedures in the practice. Develor subsequently formulated practical measures of a systematic character, which reflected the identified needs – from application of the legislation in force to adjustment of standards for operators and elaboration of the contact centre's methodology of work, which we applied in practice. The trainers and consultants were professionals, who helped us implement the proposed solution thanks to their committed and professional approach. Since we originally expected only the mere training, their commitment highly exceeded our expectations. Based on this experience and positive reactions of employees we have decided to cooperate with the Develor company in development of employees also in future."Kristián Fodor, Director of Marketing and Communication Division - Wüstenrot Poistovna
„Zentiva a.s. cooperates with Develor since middle 2005 winning in a regular tender. The cooperation is focused on managerial courses (leadership) and basic competences (communication, goal orientation) of sales representatives and product managers. The courses were realized by Develor according to Zentiva’s assignment which came out of its educational program. Quality of the course content same as professional level of delivering were always evaluated positively by participants especially because of interactive methods and practical application. Trainers were flexible in using languages realizing courses in foreign subjects of Zentiva a.s. because the courses were delivered not only in Czech and Slovakia but also in Baltic countries and Romania. Besides professional knowledge we appreciate also very helpful approach of Develor’s management and individual trainers.“Bohumil Mandík, Field Force Training Manager - Zentiva
„During the year 2010 ING Pension funding organized a series of trainings for a part of its employees and agents. Our only partner in this project was Develor Bulgaria. ... My impressions with Develor are from our joint work on the preparation of the program application documents, setting up training goals, their realization and the finalization of the project. Our initial expectations changed during the process of needs analysis. Our Develor partners extremely skilfully expanded our horizons and managed to mark specific areas where we should focus our efforts. Trainings were focused on practice and diversity of situational modules. They were delivered by three Develor trainers. Except for my excellent impressions by Todor Todorov, I can confirm my colleagues’ high appraisals for the other trainers. We still discuss the Insights profiles which every participant received even a year after the training. I would like to express my high appraisal for the entire project and for [how they] managed to help us see more clearly our boundaries on specific elements which to put on their right place, and most of all for that today we have the knowledge how to manage our sales and expectations.”Elitsa Zancheva, Sales Manager - ING Pension