Managing individuals and teams is a challenge with differing elements and influencing opportunities for a manager. The program provides skills to develop an efficiently functioning team based on the phases of team development, taking into consideration the individual strengths of the members and the typical team roles, as added value.
OUR PROGRAM FOLLOWS through the difficulties and managerial roles from establishing a team to the state of being unified, motivated and well performing. It provides suggestions for handling hard situations. E.g. What is to be done in case there is a decrease in the performance of the team as a whole; in case of conflicts, excessive competitions, crisis of trust or value?
THE EXAMINATION OF SUCCESSFUL TEAMS shows common internal factors (knowledge of goals, trust, feedback, etc.) and it is the task of the manager to create and maintain these components. The manager needs to recognize how each individual can contribute to team performance and how he can stimulate this value in them.
By the end of the program participants will be able to recognize the extent of cooperation within the team, build trust toward the manager and positively influence the development of group dynamics, and as a result take the team’s performance to a higher level.
Potential follow-up courses
- Assertive Communication
- Managerial Communication
- Insights Personal Effectiveness
- Insights Team Effectiveness
- Managing Remote Teams
I was previously aware of my "inside colour energies", but this training helped me to better analyze and benefit from my personal characteristics. It has changed the way I receive feedback from others. Plus, I am less stressed during conflicts with others, as now I can understand the motivation of those who are dominant in different "colours."Anita Szilagyi, Junior SEO Specialist - Saatchi & Saatchi Hungary
"If I have to choose three key words which, in my opinion, describe Develor’s team as our partner, they would be flexibility, desire and engagement. We have worked together in projects related to increasing the efficiency of team work and the development of leadership skills. The thing that impressed me most was that they accept challenges and meet our expectations for specialty – specialty as a client, needs, and delivery. I recommend Develor as a partner in building leadership and managerial potentials and also in the development of team work skills."Nelly Hristova, Human Resource Manager - Economedia
“We started to cooperate with the Develor company in April 2010, when we selected it from among several companies, which we addressed with the aim to increase the service level of our contact centre operators. We decided to choose their services based on a comprehensive approach proposed by them, which exceeded our original expectations and professionally reacted to our needs. Within the carried out development program, there were efficiently combined several approaches, e.g. in determination of the initial situation – an analysis of recordings of the contact centre, in the proper implementation of the program – a practically oriented training, mystery calling, individual coaching of operators and an application workshop as a supportive tool for introduction of new procedures in the practice. Develor subsequently formulated practical measures of a systematic character, which reflected the identified needs – from application of the legislation in force to adjustment of standards for operators and elaboration of the contact centre's methodology of work, which we applied in practice. The trainers and consultants were professionals, who helped us implement the proposed solution thanks to their committed and professional approach. Since we originally expected only the mere training, their commitment highly exceeded our expectations. Based on this experience and positive reactions of employees we have decided to cooperate with the Develor company in development of employees also in future."Kristián Fodor, Director of Marketing and Communication Division - Wüstenrot Poistovna
„Our company employs approximately 100 people. Besides operating two foundries we are active in trading metal as well. DEVELOR, this year (2009), carried out the Leadership Academy program for our managers and a Sales skills training for our sales managers. Both programs were based on the training needs analysis and were tailor-made to our circumstances and environment. One part of the education was financed from the National project XI. /EU funding/, in part thanks to the professional guidance by DEVELOR. Evaluation of the interactive trainings by the participants was above expectations. Participants also highly evaluated the quality and professional skills of the trainer that were often used in real life examples, simulations or exercises."Kristína Lang, HR Director - Medeko Cast
"For us, Develor is a dependable partner who we can always count on if we are looking for high-level creativity at upper-management training courses. Effectiveness, dynamism and true teamwork are all hallmarks of their performance. This is why we have continuously chose the Develor team over the years."Dr. Rita Bede, Media Relations Manager - British American Tobacco
„Develor Bulgaria delivered a training with subject ’Successful Project Managers’ on the 9th and 10th of November 2010 for employees who are project managers besides their jobs as engineers. They have also realized a series of projects for communication skills for introducting employees at the end of year 2008… The training put accent on practical exercise and finished with feedbacks from participants whose satisfaction with the training was very high. There was homework in the form of a questionnaire in which they had the chance to recollect and assimilate fundamental moments from the training. Within the first week after the training we have observed participants applying concrete elements from the training in everyday work. We consider that the training was helpful and plan to upgrade on this base with training after 6 to 8 months.”Liliana Georgieva, Human Resources Management Specialist - Festo