The memorable and fascinating program by establishing a common colorful language will help the participants to discover the versatile personalities and demands, to adapt to different communicational situations, thus improve the interpersonal relationships and cooperation.
COMMUNICATION IS MOST EFFECTIVE if it considers the partner’s needs, expectations and is adapted to the partner’s personal style. Everyone is individual; the style, the expectations and needs differ from person to person. Our program helps to reveal how can we get to know more about ourselves and others and how can we use this knowledge to communicate more effectively.
ALL PARTICIPANTS FILL IN THE INSIGHTS EVALUATOR before the course, based on which the Insights® Discovery Personal Profiles are generated for each participant. Using this Personal Profile, the program enables individuals to understand their own personality better, to identify other types of personalities, and adapt to different communication needs. The introduction of the Insights’ four color energies – Fiery Red, Sunshine Yellow, Earth Green and Cool Blue – create a memorable common language and a framework on which participants can base their interactions in the future.
By the end of the program participants will be able to understand themselves better and recognize own and others’ different personal styles, adapt to each other and communicate more effectively with colleagues and clients.
The Insights Discovery Personal Profile
Potential follow-up courses
- Insights Personal Effectiveness – Advanced
- Insights Team Effectiveness
- Insights Colourful Leadership
- Insights Sales Effectiveness
"A comprehensive development program of the company Develor Slovakia for the call centre operators had a positive impact on increasing the quality of the provided services and markedly strengthened the selling skills of our operators. The trainings tailored to the needs of our operators reflected concrete experience of trainers of the company Develor Slovakia in the insurance business and the telephone sales and services. We will gladly use their training and coaching services in future, as well."Žaneta Križanová, Director of the Allianz Direct Department - Allianz
“We have chosenDevelor in order to secure development of our training specialists, lecturers and development managers, whom we wanted to develop their skills like identification of training needs, preparation of development activities, and assessment of development impacts and implementation of assessment results in practice. Our primary aim was to secure the best possible efficiency of human resources training and thus support the strategy of our organization. We have expected that after attending the training our colleagues will be able to play the role of consultants better and that they will cooperate with our internal clients effectively. One part of the program was implementation of internal projects within the VÚB group for various target groups, during which our training specialists had an opportunity to consult their methods with the trainer. The training conducted in this manner secured a more consistent impact of the development than would have been secured by the mere training. The trainer focused not only on mediating new pieces of knowledge and competences but also on transferring these new skills into practice. We perceive cooperation with Develor as highly professional and recommend it for acquisition of systematic and permanent impact on development of employees and managers.”Júlia Ivanovičová, M.A. , Director of Training and Development Department - VUB Bank
“We started to cooperate with the Develor company in April 2010, when we selected it from among several companies, which we addressed with the aim to increase the service level of our contact centre operators. We decided to choose their services based on a comprehensive approach proposed by them, which exceeded our original expectations and professionally reacted to our needs. Within the carried out development program, there were efficiently combined several approaches, e.g. in determination of the initial situation – an analysis of recordings of the contact centre, in the proper implementation of the program – a practically oriented training, mystery calling, individual coaching of operators and an application workshop as a supportive tool for introduction of new procedures in the practice. Develor subsequently formulated practical measures of a systematic character, which reflected the identified needs – from application of the legislation in force to adjustment of standards for operators and elaboration of the contact centre's methodology of work, which we applied in practice. The trainers and consultants were professionals, who helped us implement the proposed solution thanks to their committed and professional approach. Since we originally expected only the mere training, their commitment highly exceeded our expectations. Based on this experience and positive reactions of employees we have decided to cooperate with the Develor company in development of employees also in future."Kristián Fodor, Director of Marketing and Communication Division - Wüstenrot Poistovna
"We have started to cooperate with Develor back in 2005. We appreciate their personal approach, willingness and flexibility in organisation of trainings, professionalism and high commitment of trainers, who prepare their trainings based on needs of our company and employees and incorporate practical experience in the contents of trainings. The implemented trainings included for example the Sales skills of the sales team and customer service, Presentation skills, Time Management and from 2009 Leadership skills trainings together with the Insights personality typology. Since 2005 Develor has also been developing managerial skills of our shop managers and helping us successfully implement our internal system of trainings of shop assistants in the sales skills (Train The Trainer). It is a pleasure for us to cooperate with Develor in development of our employees and we are looking forward to their future trainings."Klára Zajacová, HR Manager - Adidas
„Develor Bulgaria has worked with us during the year 2008 on a project which included programs from Managerial skills, Train the Trainer, Sales skills and 360o feedback. Main accent in the Managerial skills program was goal setting and employees’ performance appraisal system. In their work they managed to adapt theoretical models to everyday work life of participants by using real examples and exercises. Their practice as Managers was also very useful as they managed to give convincing and answers to participants’ questions.”Desimira Georgieva, Assistant to HR Director - Holcim
"We have been working with DEVELOR since 2013 in development of communication skills and collaboration within our teams, using Insights Discovery methodology. We can appreciate flexibility and availability of DEVELOR’s trainers and consultant throughout our collaboration. Thank to that, they have always managed to secure our specific needs through adjusted formats and content of the trainings, while keeping standard of quality across all departments involved in the development programs. Of course, we greatly value especially the Insights Discovery methodology, which is represented by DEVELOR’s international network. It’s a perfect tool for self-discovery and improvement of collaboration. In connection with good trainer this brings high added value to our company. We are glad to recommend working with DEVELOR."Johanna Mezővári, HR Manager - UPC