Everyone is like a moon, and has a dark side which he never shows to anybody” – said Mark Twain. That’s why it is not easy to find a good candidate for a vacancy. And not even to search. Sounds surprising? There is a big difference between a good and an appropriate candidate. A well-structured recruitment process and our course focuses on the second one. We have to spend time on the thorough preparation and not forget that the process will not finish by making a decision!
NOBODY WAS BORN BY BEING A PROFESSIONAL INTERVIEWER, but both the necessary skills and the effectiveness can be developed. During the training we go step by step, thus build up the customized and effective competency based recruitment process. The participants will get familiar with the importance and steps of the preparation phase, acquire the tricks of analysing CVs and thus will be able to conduct a well-structured interview. The participants will learn, during a well-structured interview how to raise the appropriate questions in the right moment, how to analyse the candidate’s behaviour and body language or simply gather the main messages.
WITH APPROPRIATE PREPARATION AND FOLLOWING THE RULES of a structured interview HR professionals and recruiting leaders will be able to show positive image on their company, increase its acknowledgement, thus attract the talented ideal candidates with higher chances.
By the end of the program participants will be able to increase the efficiency of their recruitment by effectively planning and preparing the prerequisites and criteria of the selection, applying appropriate interview techniques and evaluating the applicants objectively.
Potential follow-up courses
- Professional Presentation: Preparation
- Professional Presentation: Delivery
"Develor has been of great help to us, especially in terms of skills development. They understand our needs and expectations. They always know what, when and how. We have always received the same high quality service from them: reliability, speed, flexibility. Anything is possible with Develor."Andrea Salfai-Kovács, HR Manager -Tchibo
"Develor offered us their services at the beginning of 2007. Based on the needs assessment they carried out; they 'tailormade a training program' for us. Their competitive advantage is their professionalism and personal maturity of their trainer, who could draw the attention of people thanks to real life examples. This is due to his several years’ experience in the FMCG environment. This was also his asset in answering all the specific questions and situations that our salespeople meet in their everyday work. Employees praised the trainings and positively evaluated the quality of the training as well as the facilitation of the trainer who was able to identify himself with their role. Personal typology training was interesting and impactful and it helped in improvement of communication on different levels in our company. ... We are happy to use the services provided by Develor while reacting on our training needs in future."Silvia Flaugnattiová, HR Manager - Opavia Lu / Kraft
„Selling generic products on highly competitive market demands an intelligent approach. As many other generic pharmaceutical companies it was Zentiva’s dream: satisfied customers’ needs, high - end affordable product, and the best human resources. Insights Discovery has made it true. Develor’s tool has helped Zentiva medical and sales representatives to go to extraordinary lengths to assist company clients. Insights Discovery transformed our employees’ sensitivity for customer needs into passion for customer service exceptional quality.”Lyubomir Chipilski, Medical Director - Zentiva
"We have been cooperating with Develor based on a public tender, which was carried out in the first half of 2006. Develor succeeded in the areas of development of managerial skills, soft-skills and front-line development. Presently, we are also starting cooperation in the area of development of training skills of our internal trainers. We consider our cooperation in all areas as a high-quality and effective cooperation. Develor can fully satisfy our educational needs and bring a high added value, which in the end helps our colleagues in fulfillment of T-Mobile’s mission "To be the most recognized company in the area of service provision". We consider the following as Develor’s main assets: 1. High quality of the offered trainers, their training skills and personal experience from practice. 2. High quality of training contents and the used educational methods, above all the "tailored" case studies and role plays and the used film extracts."Ján Matejovic, Human Resources Specialist - T-Mobile Slovensko
„Develor Bulgaria delivered a training with subject ’Successful Project Managers’ on the 9th and 10th of November 2010 for employees who are project managers besides their jobs as engineers. They have also realized a series of projects for communication skills for introducting employees at the end of year 2008… The training put accent on practical exercise and finished with feedbacks from participants whose satisfaction with the training was very high. There was homework in the form of a questionnaire in which they had the chance to recollect and assimilate fundamental moments from the training. Within the first week after the training we have observed participants applying concrete elements from the training in everyday work. We consider that the training was helpful and plan to upgrade on this base with training after 6 to 8 months.”Liliana Georgieva, Human Resources Management Specialist - Festo
“We started to cooperate with the Develor company in April 2010, when we selected it from among several companies, which we addressed with the aim to increase the service level of our contact centre operators. We decided to choose their services based on a comprehensive approach proposed by them, which exceeded our original expectations and professionally reacted to our needs. Within the carried out development program, there were efficiently combined several approaches, e.g. in determination of the initial situation – an analysis of recordings of the contact centre, in the proper implementation of the program – a practically oriented training, mystery calling, individual coaching of operators and an application workshop as a supportive tool for introduction of new procedures in the practice. Develor subsequently formulated practical measures of a systematic character, which reflected the identified needs – from application of the legislation in force to adjustment of standards for operators and elaboration of the contact centre's methodology of work, which we applied in practice. The trainers and consultants were professionals, who helped us implement the proposed solution thanks to their committed and professional approach. Since we originally expected only the mere training, their commitment highly exceeded our expectations. Based on this experience and positive reactions of employees we have decided to cooperate with the Develor company in development of employees also in future."Kristián Fodor, Director of Marketing and Communication Division - Wüstenrot Poistovna