The program for development and cohesion of the management team is based on a model of 5 team dysfunctions, created by Patrick Lencioni. The quality of team cooperation is influenced by different factors such as level of motivation of individual team members, amount of trust among colleagues, clearly defined goals, common key message, lack of resources, insufficient communication among team members, etc. In most cases faulty team operation seriously endangers team effectiveness regardless of how the company processes or tools are designed.
THE TRAINING IS DESIGNED to strengthen the team spirit and improve the team cooperation so that the team members can fully concentrate on achieving common goals of the company and actively support each other in this effort.
IN THE PREPARATION PHASE we define the expectations in cooperation with the CEO, conduct the diagnostics of the current situation and gain the motivation of the management team members for the program.
TRAINING OUTPUTS: during the training the team defines their rules how to solve interpersonal conflicts (Conflict resolution protocol), that will help to set the expected behavior in conflict situations. Integral part of the training is an activity called “Hot chair”, where every manager receives feedback on how their mutual cooperation works from each team member. The outcomes are then processed in written and serve as a basis for further work with the team.
IN THE SUPPORT PHASE we check and review the understanding and accepting the concept, we focus on revision of action plan with CEO, cross-department mediation and implementation diagnostics.
By the end of the program participants will be able to find unique solution for their own team how to improve quality of team cooperation and how the individuals can contribute in the process.
Potential follow-up courses
- Insights colourful leadership
- Conflict management
- Individual or team coaching
„During the year 2010 ING Pension funding organized a series of trainings for a part of its employees and agents. Our only partner in this project was Develor Bulgaria. ... My impressions with Develor are from our joint work on the preparation of the program application documents, setting up training goals, their realization and the finalization of the project. Our initial expectations changed during the process of needs analysis. Our Develor partners extremely skilfully expanded our horizons and managed to mark specific areas where we should focus our efforts. Trainings were focused on practice and diversity of situational modules. They were delivered by three Develor trainers. Except for my excellent impressions by Todor Todorov, I can confirm my colleagues’ high appraisals for the other trainers. We still discuss the Insights profiles which every participant received even a year after the training. I would like to express my high appraisal for the entire project and for [how they] managed to help us see more clearly our boundaries on specific elements which to put on their right place, and most of all for that today we have the knowledge how to manage our sales and expectations.”Elitsa Zancheva, Sales Manager - ING Pension
“After conducting preliminary consultations with Develor, we have come up with an appropriate form of an individual event with our team in the beginning of 2012 which aimed at dissolving different problems of people with various responsibilities, biases and characters. Although part of the participants being sceptic, Develor performed excellently:
- [they] managed to engage and keep the attention and to motivate even the most sceptic ones;
- [they] managed to explain in a comprehensive manner the main specifics of different people, which (sic.) helps everyone not only for good orienteering, but also for good communication with people;
- [they] managed to give details and provide depth in understanding individual peculiarities of key members of the team which was priceless. A proof for [their] professionalism is not only the general positive attitude of the participants, but also the facts that numerous conclusions were made which, I strongly believe, are useful for our structure.”Constantine Shalamanov, Executive Director - Lavena
"We have been collaborating with Develor on the continuing education of employees within the Business Unit Oncology since 2008. We started with an Insights project for managers, followed by all employees in the office and finally the whole sales team (2009). Our mutual collaboration continued with members of the sales team in 2010 in “Negotiating with difficult clients” followed by the screening of communication channels, habits and inter-team cooperation called “Team Sociomapping” in 2011 (all were included who come into mutual contact, including the office staff). Throughout the time of our collaboration Develor has been a very responsive company both in the organisation and implementing of training. Our team is very diverse, including people of various ages, experience, education, personality and having behind them a range of different types of training in their professional careers. The Develor trainers were and are able to adapt to this diversely composed team and can capture, integrate and maintain their interest. The last-mentioned project, Team Sociomapping, showed us another viewpoint of the situation in individual teams, inter-team cooperation and the level of communication between people positioned outside the firmly created teams. We were very satisfied with the training and it captivated us so much that next year we would like to undertake this training once more so that we are able to assess the progress of individual teams and at the same time the Business Unit Oncology as a whole one year on."Ing. Otakar Bureš, Ph.D., Ing. Otakar Bureš, Ph.D. Business Unit Oncology - Novartis
"At the Hungarian Siemens group a Talent Program has been introduced with the utmost support from the top management. We have selected Develor Consulting for the implementation of the first phase of the Talent program as a result of an open tendering process. The first phase of the Talent program was complemented with a Development Center (DC) so that we would have further information - other than the result of the performance appraisal results - for the compilation of the individual developmental plans for our talents. The challenge for us and for Develor Consulting was not only to deliver a high quality DC, but it was also to define tasks that would measure their talents according to the global Siemens competence system, DC observers would be able to objectively evaluate the talents’ competences based on the noted behavior and the same criteria and to have as much information as possible by the end of DC that can be utilized for the individual plans. The course designer group and consultants of Develor Consulting Ltd. provided an excellent system in assessing our talents. Both in the preparatory phase of tasks and in making Siemens competences measurable, and during the DC itself and in giving feedbacks they have been customer oriented, flexible and professional in carrying out their tasks. They implemented a high quality diagnostics methodology, which provided a result that exceeded our expectations."Gabriella Juhász , Head of HR Functional Center Learning & Development, Talent Acquisition - SIEMENS
"On the basis of our now two-year long relationship with Develor, I would describe the company using the following two attributes: professionalism and partnership. Professionalism: well-prepared and credible trainers offering excellent support in arranging various events. Partnership: Joint cooperation in specifying the necessary steps to be taken."Barnabás Kovács, Regional Head of Sales - Wrigley
“In Nuclear Power Plant Krsko we have years of experiences with ensuring different improvements and approaches towards safety behaviour. In fact, this is area of our work, which is recognized as crucial in nuclear industry and it is summed up with term ’Safety Culture’. In our organization, safety is one of our top priorities. When developing safety culture, we always evaluate improvement. We decided to complement our understanding of safety and our approaches with help of collaboration with DEVELOR Group of our employees, whose task are connected with safety, attended 2 days long workshop, where they discussed principles and notions about safety and unified understanding of the approaches for continuous improvement on this area. Workshop was delivered very efficiently; it ensured active participation of all participants. Workshop was commended also on training evaluation forms.”Igor Fifnja, HR manager - Nuclear Power Plant Krsko