Tom Allen, co-worker of MIT, has been doing research on the work and collaboration of remote teams for more than 20 years. Data indicate that when people are more than 50 feet apart from each other, their likelihood of collaborating more than once a week is less than 10%.
REMOTE TEAMS ARE TRULY THE WAY OF THE FUTURE. Today, organizations are becoming global and making way for individuals from different cities, countries and continents to work with each other. This ‘virtual distance’ brings in a new set of challenges for leaders to direct their teams. A change like this brings in a need for a new way to communicate using new type of technology guided by new systems and processes. And all of the above has to be attained keeping in mind the cultural differences within the team.
WHAT MAKES THIS TRAINING SPECIAL is that it was born in a multicultural remote environment. This gives the training program a good flavor of the east as well as the west. What makes this training effective is that it was born as a result of interactions with people who are actually managing remote teams: we interviewed six individuals from diverse fields who introduced us to this subject with their own experiences, practical advices, their challenges, and their best practices. The course walks through the challenges of “being remote” systematically with practical tips and best practices from people leadership aspects to useful management processes.
By the end of the program participants will be able to overcome the lack of physical meetings, create an effective way of collaborating through processes, technology and communication norms, and become the real and motivating leaders of their remote team
Potential follow-up courses
- Multicultural Communication
- Team Sociomapping diagnosis and workshop
- On-the-job coaching through webinars
“We started to cooperate with the Develor company in April 2010, when we selected it from among several companies, which we addressed with the aim to increase the service level of our contact centre operators. We decided to choose their services based on a comprehensive approach proposed by them, which exceeded our original expectations and professionally reacted to our needs. Within the carried out development program, there were efficiently combined several approaches, e.g. in determination of the initial situation – an analysis of recordings of the contact centre, in the proper implementation of the program – a practically oriented training, mystery calling, individual coaching of operators and an application workshop as a supportive tool for introduction of new procedures in the practice. Develor subsequently formulated practical measures of a systematic character, which reflected the identified needs – from application of the legislation in force to adjustment of standards for operators and elaboration of the contact centre's methodology of work, which we applied in practice. The trainers and consultants were professionals, who helped us implement the proposed solution thanks to their committed and professional approach. Since we originally expected only the mere training, their commitment highly exceeded our expectations. Based on this experience and positive reactions of employees we have decided to cooperate with the Develor company in development of employees also in future."Kristián Fodor, Director of Marketing and Communication Division - Wüstenrot Poistovna
"The cooperation between Robert Bosch Elektronika Kft. and Develor Zrt. (as well as its legal predecessor, Door Training CE Kft.) has existed since 2003. In the past 10 years we have trusted Develor and its trainers with the delivery of the following training programs: Mastershift Management program, Insights Discovery © - Personal efficiency, Conscious Communication, Presentation Skills. One of the outstanding programs is the Mastershift Management program, where 110 Shift Managers and approx. 30 Foremen participated. The success of the program is proven by the enthusiastic participation of our colleagues, the prominent evaluation, and the efficiency of the training, meaning the successful application of the acquired knowledge. During the 3rd module team coaching was integrated into the program, and through processing the individual cases our colleagues became committed to improvement and to applying new solutions in their own fields. Trainers are credited for always delivering tailor-made training programs with innovative elements following a thorough diagnosis, thus passing on that practical knowledge and attitude to our colleagues that make them successful in their work."Judit Magyar, Development Manager - Robert Bosch Elektronika
"Develor has carried out a training Finances for Non-financial Managers for our company. The training was based on everyday situations that our employees are coping with. It was focused on active practice using business simulation, where the participants could develop and practice the acquired theoretical knowledge and skills. I highly appreciate that the theory and practice was well balanced. The performance of the trainer on the trainings mirrored his long time real life experience. This enabled him via a number of examples from practice to explain the presented issues more effectively. I highly appreciate the professional, flexible and quick work and approach of Develor that was supported by a deep understanding of the SkyEurope Airlines needs."Ladislav Matasovic, Learning & Development Manager - SkyEurope Airlines
"Develor has prepared for our retail people a complex development program. This program included Insights typology, customer orientation, sales skills and trainings for managers. We appreciate mainly the professional approach of the trainers who can attract the audience very naturally. Each training was prepared according to needs assessment of the group and according to the feedback from the previous trainings. The theory and practice in the training was well balanced, it wasn’t trainer’s monologue but very riveting and interactive dialogue with the participants. Basic knowledge and skills were practiced in case studies. Preparation, realization and also evaluation of each training was on high level. We are satisfied with communication and flexibility of cooperation with Develor."Zuzana Vasáková, Team Head of Sales Network Training - Bawag Bank
"...My first experience with Develor was during organization of a company event for Schneider Electric with the main idea to support the team cohesion. Based on the needs assessment of our company and our expectations Develor proposed Insights - the personal colourful typology. It had been prepared to exactly suit our needs content-, organization- and language wise (because of participating foreigners), taking into consideration the number of participants and the location of the event. The Insights training was led by trainers Kinga Novotná, Milan Zekucia, Martina Georgievová, Vladimír Rýpal and Dana Nemčická, who managed to grab the attention of the participants and inspire them to understand better both themselves and their colleagues. After the company event I had received positive feedback not only from our employees but from our management as well. Develor also proposed the second part of the event - the outdoor activity which was also realized on a very professional level. After the first positive experience I have approached Develor to prepare the Presentation skills training for selected employees, who present in front of the external customers. The training was delivered by Martina Georgievová, who can connect the theory and practice in an attractive manner. I value her professionalism and time during the training preparation, of course the delivery itself and her immediate feedback to the participants during practice. The evaluation received from the participants assured me that in case we need to develop our employees in the future I will gladly approach Develor with confidence."Ing. Monika Kraváriková, HR Director - Schneider Electric
"We have been working with the Develor company since 2010. The aim of establishing mutual co-operation was to give significant support to Confal’s operational responsiveness, by, among other things, changing the system of employee performance motivation. As part of the project’s realization Develor trainers and consultants primarily focused on redesigning the reward system, changes in organizational structure, which also took in altering competences and job responsibilities, and proposed new standards in project management. With regard to the implementation of these changes, it was necessary to illustratively gauge what effect the project has on the running of the firm, particularly in the area of teamwork. Develor consultants proposed Team sociomapping, which uses an attractive map, as an effective gauge for individuals from team management to interpret, with the help of consultants, the team’s unity, frequency and quality of communication and existing mutual interaction. A deeper analysis of the map allowed for the subsequent evaluation of the effect of the realized changes during the duration of the project and, moreover, to identify areas for necessary further changes and improvement. All participants accepted the results and the team sociomapping itself positively and openly. Many things which until then we had not been able to define nor initiate mutual exchanges of opinions upon, we could constructively discuss thanks to our team’s illustrative maps. We consider the selected method to be very good and in the future plan to undertake such sociomapping again."Michal Skriecka, Business and Finance Manager - Confal