A remote control is an electronic device, most commonly used for operating a television wirelessly from a distance. Every remote team manager, and business men who work in a close relationship with partners from different countries, dream to have similar remote control for their team sitting in different parts of the world.
This is where everything starts going wrong! You don’t need a remote control device – you rather need a remote support set for this. This means that the manager will himself have the right buttons like “knowledge, tools and techniques” to adjust to various settings i.e “communication, technology, processes and cultural differences within his team” in order to manage, lead and empower his remote team effectively.
This is what our unique program-package is about.
We believe that intercultural competence should be understood as part of knowledge management and company-specific tacit knowledge. It should be understood as a tool of strategic thinking and planning, as a source of competitive advantage and added value that builds on the benefits of diverse approaches. The development of these skills and competences should be started as early as possible to establish this culture within the organization, to create the “Remote Support” tool. The program includes development elements for both the leaders and the employees of multicultural teams customized for their specific conditions and needs. The most interesting part of the package is that it was created in a multicultural environment by a remote team. Throughout its development, we had an opportunity to ourselves to try and test all the concepts, tools and techniques that are incorporated in this program.
"We have started to cooperate with Develor back in 2005. We appreciate their personal approach, willingness and flexibility in organisation of trainings, professionalism and high commitment of trainers, who prepare their trainings based on needs of our company and employees and incorporate practical experience in the contents of trainings. The implemented trainings included for example the Sales skills of the sales team and customer service, Presentation skills, Time Management and from 2009 Leadership skills trainings together with the Insights personality typology. Since 2005 Develor has also been developing managerial skills of our shop managers and helping us successfully implement our internal system of trainings of shop assistants in the sales skills (Train The Trainer). It is a pleasure for us to cooperate with Develor in development of our employees and we are looking forward to their future trainings."Klára Zajacová, HR Manager - Adidas
"This year we have started our cooperation with Develor on our company’s program aimed at improvement of managerial skills of our shift leaders in production via Mastershift Academy. The role of the shift leaders for our company is crucial. It depends on their motivation and their level of identification with company’s aims whether we will have enough satisfied and stabilized employees in production who will help us to fulfill our development goals. The shift leaders had very positively evaluated the development program, therefore we decided to offer similar type of education to their superiors – production line managers. And once again, we request the services of Develor, since we have been highly satisfied with their pro-active approach and ability to design the program in a way that it reflects the environment of our production company. We also appreciate the professional performance of the trainer and his interest to create a space for discussion of managers on various levels of management."Miroslava Takácsová, Director of the Section of Recruitment and HR Development - Slovak Energetic Engineering
"There were two joint projects between Bank DSK and Develor Bulgaria for training of the employees of the branch network of Bank DSK. The two projects included Managerial skills trainings.With his enormous experiences, Todor Todorov had priceless contribution in the trainings as he constantly applied practical examples and case studies that were relevant and close to participants’ work... In the project’s scope were included 'Bank Operation' Specialists – the people who directly service the bank’s clients. Training subjects were: 1) -'Sales process attitude' 2) 'Active Selling' The trainers contributed greatly in the successful delivery of the trainings with their professional attitude towards the participants and very good preparation aiming at Bank DSK product and process knowledge. They applied practical examples and case studies which were close to the daily work of participants..."Elena Terzieva, Organizational development and training Department - Bank DSK
"...My first experience with Develor was during organization of a company event for Schneider Electric with the main idea to support the team cohesion. Based on the needs assessment of our company and our expectations Develor proposed Insights - the personal colourful typology. It had been prepared to exactly suit our needs content-, organization- and language wise (because of participating foreigners), taking into consideration the number of participants and the location of the event. The Insights training was led by trainers Kinga Novotná, Milan Zekucia, Martina Georgievová, Vladimír Rýpal and Dana Nemčická, who managed to grab the attention of the participants and inspire them to understand better both themselves and their colleagues. After the company event I had received positive feedback not only from our employees but from our management as well. Develor also proposed the second part of the event - the outdoor activity which was also realized on a very professional level. After the first positive experience I have approached Develor to prepare the Presentation skills training for selected employees, who present in front of the external customers. The training was delivered by Martina Georgievová, who can connect the theory and practice in an attractive manner. I value her professionalism and time during the training preparation, of course the delivery itself and her immediate feedback to the participants during practice. The evaluation received from the participants assured me that in case we need to develop our employees in the future I will gladly approach Develor with confidence."Ing. Monika Kraváriková, HR Director - Schneider Electric
"Our relationship with Develor began 3.5 years ago. They have provided us with high quality, customer-oriented service ever since. This not only refers to their classical “soft” skill training courses, but also to “combined profile” programs such as their workshops based on economization. Following the training, the decrease of our inventory was noticeable even in terms of hard numbers. And this positive effect was lasting."Nándor Terényi, Head of Personnel Development Department - Budapest Electric Works
"...We are impressed by the ability of Develor Bulgaria to prepare the trainings and the leading trainers, so as to adapt and cope with diverse group of participants. We admit the benefits of pre-investment of time by consultants from Develor in meetings with participants at different levels within the organization. The leading trainers managed to adapt the theoretical models to the daily work of the participants, using examples and exercises based on real situations... Develor Bulgaria impressed with its capacity to assist in organizational administrative implementation and reporting of activities financed under EU programs."Peter Ganchev, Head of Training - Adecco