Salespeople, or indeed anyone, who is interacting with internal or external clients are often too much focused or pressed to focus on their product features and on their sales targets. In their daily routine the most important questions tend to be forgotten: what does the customer need and how are we perceived by the customers.
RECENTLY, ALL JOB PROFILES AND POSITIONS REQUIRE SALES ATTITUDE. It is hard to find jobs where clients are not present in some way or another. Contacting clients in direct or indirect ways always include the potential possibility of sales. How shall we recognize these potential sales situations? What sort of sales situations are present in your or in your colleagues’ activities? How can we exploit all these possibilities? If not, how could we capitalize on these or find new sales possibilities?
THE SALES ATTITUDE COURSE is dedicated to all people who are in contact with clients or will be in the future. The participants will get acquainted with sales principles and the sales process based on a state-of-art sales theoretical framework.
FURTHERMORE THEY CAN ACQUIRE THE KNOWLEDGE of various customer expectations, how hidden needs can be identified and what techniques must be utilized in order to exceed customer expectations. The participants get to know the theory of the Develor situational sales model and its practical applications.
By the end of the program participants will be able to communicate more consciously with potential or existing clients, due to a better understanding of client expectations and needs and due to more systematic thinking about customer potentials.
Potential follow-up courses
- Consultative Sales Process
- Sales Prospecting
- Negotiation Skills
"On the basis of our now two-year long relationship with Develor, I would describe the company using the following two attributes: professionalism and partnership. Professionalism: well-prepared and credible trainers offering excellent support in arranging various events. Partnership: Joint cooperation in specifying the necessary steps to be taken."Barnabás Kovács, Regional Head of Sales - Wrigley
"Edenred has been working with Develor since June 2010 with training and development of the management team. Develor was selected due to a high expertise and professionalism approach and most important thanks to good listening of our needs and capacity to adapt their material to specificity of our company. Even if I had previous good experience from Insight Team Effectiveness in other country, Develor Slovakia has demonstrated his capacity to adapt his material and conduct of training sessions to our organization needs and help us in facing our different organizational challenges. We have pursued in 2011 the management training program defined in coordination with Develor with implementation of 360 degrees process what helped our organization in defining priorities and highlight individual manager development needs and help to build individual development program. In parallel to this process, during 2011 Develor conducted the sales training for our field sales team and a coaching training for sales managers. In the past we often conducted different kind of sales training courses but with little output and weak follow up action plan implemented. With the focus not just on sales training but with special training for sales manager based on the content of the field sales training and on feedback technique, field sales team feels more supported and sees the on-going consistency between the training plan and the regular feedback meeting organized with their managers. In parallel sales managers learnt technique how to debrief field sales team after sales visit and how to boost their sales team performance. Develor has demonstrated their high capacity to support our organization from both managerial and sales point of view."Eric de Ladoucette, General Manager - Edenred
"Based on positive experience with DEVELOR Hungary and the discussions with the general manager and HR manager at the COLAS group in Slovakia we had decided to start the cooperation in training and development at our employees in 2013. During our 2 year cooperation we have implemented two key projects - series of workshops “Safety Attitude“ for our site managers and the talent development program ‘Leadership Academy.“ On top of these programs we also implemented the presentation skills development program for the management team.
We perceive our cooperation with DEVELOR positively and we can recommend their service and approach to other companies In Slovakia. We consider DEVELOR‘s biggest benefit their ability to transform out requirements into quality training program and at the same time focus the attention and accent on the priorities at the company and its business goals."Kvetosiava Sarvašová, HR manager - Colas ISK
"Develor cooperates with us in the area of training programs for employees supporting culture change across Sony Central European region. Since the start of our cooperation, they have worked with us on both training design and delivery and demonstrated professionalism, innovative approach and high quality training skills. We have also engaged them in several teambuilding events that helped us to build good team spirit among our staff who provided very positive feedback after each event. We are looking forward to our further cooperation with them."Katarina Jablonska, HR Manager Sony Czech and Slovak Republics - SONY
"The cooperation between Robert Bosch Elektronika Kft. and Develor Zrt. (as well as its legal predecessor, Door Training CE Kft.) has existed since 2003. In the past 10 years we have trusted Develor and its trainers with the delivery of the following training programs: Mastershift Management program, Insights Discovery © - Personal efficiency, Conscious Communication, Presentation Skills. One of the outstanding programs is the Mastershift Management program, where 110 Shift Managers and approx. 30 Foremen participated. The success of the program is proven by the enthusiastic participation of our colleagues, the prominent evaluation, and the efficiency of the training, meaning the successful application of the acquired knowledge. During the 3rd module team coaching was integrated into the program, and through processing the individual cases our colleagues became committed to improvement and to applying new solutions in their own fields. Trainers are credited for always delivering tailor-made training programs with innovative elements following a thorough diagnosis, thus passing on that practical knowledge and attitude to our colleagues that make them successful in their work."Judit Magyar, Development Manager - Robert Bosch Elektronika
"...My first experience with Develor was during organization of a company event for Schneider Electric with the main idea to support the team cohesion. Based on the needs assessment of our company and our expectations Develor proposed Insights - the personal colourful typology. It had been prepared to exactly suit our needs content-, organization- and language wise (because of participating foreigners), taking into consideration the number of participants and the location of the event. The Insights training was led by trainers Kinga Novotná, Milan Zekucia, Martina Georgievová, Vladimír Rýpal and Dana Nemčická, who managed to grab the attention of the participants and inspire them to understand better both themselves and their colleagues. After the company event I had received positive feedback not only from our employees but from our management as well. Develor also proposed the second part of the event - the outdoor activity which was also realized on a very professional level. After the first positive experience I have approached Develor to prepare the Presentation skills training for selected employees, who present in front of the external customers. The training was delivered by Martina Georgievová, who can connect the theory and practice in an attractive manner. I value her professionalism and time during the training preparation, of course the delivery itself and her immediate feedback to the participants during practice. The evaluation received from the participants assured me that in case we need to develop our employees in the future I will gladly approach Develor with confidence."Ing. Monika Kraváriková, HR Director - Schneider Electric