Facilitation seems to be an easy task at first sight, but if you have tried it even once, you know being average is easy; being great is a big challenge. The course helps you fine-tune the existing skills regarding tools like SWOT or brainstorming, and also trains in the newest methods on problem-solving, creativity, change management and analyses. Professional facilitation skills are important not only for those who are delivering and moderating workshops, group works and trainings, but to all of those Managers who from time to time want to get out creative ideas from their group to find the root causes of problems they are facing, or use these skills when managing significant changes in the company.
THE COURSE MAKES PARTICIPANTS SKILLED AND SELFCONFIDENT in facilitating different group work in many topics. The first part of the program focuses on the general rules of facilitation, providing deep knowledge on high level. The next part teaches wide a range of methods and techniques that can be used on their own, or as part of a complex problem solving project. We believe that only a deep understanding of techniques and a wide tool-portfolio will make someone self-confident enough to be able to deliver successful workshops in different situations. The practicing of the tools and techniques flashes on the important details of certain method. The course can be highly tailor-made to the particular client‘s needs, choosing only those techniques from the Develor 24 tool-set which will be adequate for the company.
By the end of the program participant will be able: to deliver any type of workshops or group work in an efficient and professional way which will provide tangible results for the group.
- What is facilitation and what is not, what is the role of the facilitator
- The techniques of opening, defining norms and contracting with the group
- Art of powerful questioning
- Prioritization tools
- Analytical methods
- Creative brainstorming techniques
- Large Group methods (World Café, Open Space Technology)
- Change Management methods
- Practicing all techniques learned in company-specific topics
- Using templates for the techniques
- Handling emotions, conflicts and difficult participants
- The importance and ways of Actionplanning, commitment building
"At the beginning of 2011 the already running leadership developmental program has come to a new station. By top managerial expectation and HR plans, the continuation of the training program could only be carried on if it was based on a thorough and professional diagnostics. It was the middle management of the company that was at the focal point of this diagnostics and training program: Assistant Manager, Manager and Senior Managers, in total 53 people. According to the diagnostic results and of the individual consultations, we have experienced professional implementation in both quality and quantity from the consultants of Develor. Our special needs and requests were incorporated into the processes, and it is safe to state that we received meaningful, useful and tangible information. The consultants from Develor have been customer oriented, flexible, and have maximally taken into account our requirements and expectation throughout developing the questionnaires, in the delivery phase and in the evaluation as well."István Látos, Director - Denso
"...In the fall of 2009 the people turnover reached 25% within a half a year, also several key people had left the company, this has caused significant problems for us. This situation had almost affected the operability of the company. At this point we made a decision to start a Talent management and Key Employee Retention program. The project started out with workshops and consulting work involving the full management... I considered the measurability and return of the program to be very important. We set concrete objectives at the very beginning and we measured the extent of their achievement. We expected Develor to make significant changes in the KPI's we set. They were to bring down the volume of people turnover, which was 25 % in the second half of 2009 to below 10%, and to improve the internal Employee satisfaction index that was on 48%. The results of projects showed very fast. In the first half of 2010 the people turnover became 5%, and at the Employee satisfaction survey we moved up to the first place from the very last on an international level with a 76 % result. All this happened within a half year after the launching of the project. Based on these tangible results we continued the collaboration which still in live."István Katus, Alcoa - CFO, Director, European Financial Services & Finance Hungary
“After conducting preliminary consultations with Develor, we have come up with an appropriate form of an individual event with our team in the beginning of 2012 which aimed at dissolving different problems of people with various responsibilities, biases and characters. Although part of the participants being sceptic, Develor performed excellently:
- [they] managed to engage and keep the attention and to motivate even the most sceptic ones;
- [they] managed to explain in a comprehensive manner the main specifics of different people, which (sic.) helps everyone not only for good orienteering, but also for good communication with people;
- [they] managed to give details and provide depth in understanding individual peculiarities of key members of the team which was priceless. A proof for [their] professionalism is not only the general positive attitude of the participants, but also the facts that numerous conclusions were made which, I strongly believe, are useful for our structure.”Constantine Shalamanov, Executive Director - Lavena
"On the basis of our now two-year long relationship with Develor, I would describe the company using the following two attributes: professionalism and partnership. Professionalism: well-prepared and credible trainers offering excellent support in arranging various events. Partnership: Joint cooperation in specifying the necessary steps to be taken."Barnabás Kovács, Regional Head of Sales - Wrigley
"Alstom Hungary selected Develor Co. ltd as a training company given its outstanding records and proven track record on the leadership related training subject. With this training we aimed at improving the leadership qualities of Thermal Service line managers. We are satisfied to see evident results of the managers in their daily operation, not only on individual level but also on a group level as well."Tímea Tóth, Country HR Manager - Alstom
„Our company employs approximately 100 people. Besides operating two foundries we are active in trading metal as well. DEVELOR, this year (2009), carried out the Leadership Academy program for our managers and a Sales skills training for our sales managers. Both programs were based on the training needs analysis and were tailor-made to our circumstances and environment. One part of the education was financed from the National project XI. /EU funding/, in part thanks to the professional guidance by DEVELOR. Evaluation of the interactive trainings by the participants was above expectations. Participants also highly evaluated the quality and professional skills of the trainer that were often used in real life examples, simulations or exercises."Kristína Lang, HR Director - Medeko Cast