Facilitation seems to be an easy task at first sight, but if you have tried it even once, you know being average is easy; being great is a big challenge. The course helps you fine-tune the existing skills regarding tools like SWOT or brainstorming, and also trains in the newest methods on problem-solving, creativity, change management and analyses. Professional facilitation skills are important not only for those who are delivering and moderating workshops, group works and trainings, but to all of those Managers who from time to time want to get out creative ideas from their group to find the root causes of problems they are facing, or use these skills when managing significant changes in the company.
THE COURSE MAKES PARTICIPANTS SKILLED AND SELFCONFIDENT in facilitating different group work in many topics. The first part of the program focuses on the general rules of facilitation, providing deep knowledge on high level. The next part teaches wide a range of methods and techniques that can be used on their own, or as part of a complex problem solving project. We believe that only a deep understanding of techniques and a wide tool-portfolio will make someone self-confident enough to be able to deliver successful workshops in different situations. The practicing of the tools and techniques flashes on the important details of certain method. The course can be highly tailor-made to the particular client‘s needs, choosing only those techniques from the Develor 24 tool-set which will be adequate for the company.
By the end of the program participant will be able: to deliver any type of workshops or group work in an efficient and professional way which will provide tangible results for the group.
- What is facilitation and what is not, what is the role of the facilitator
- The techniques of opening, defining norms and contracting with the group
- Art of powerful questioning
- Prioritization tools
- Analytical methods
- Creative brainstorming techniques
- Large Group methods (World Café, Open Space Technology)
- Change Management methods
- Practicing all techniques learned in company-specific topics
- Using templates for the techniques
- Handling emotions, conflicts and difficult participants
- The importance and ways of Actionplanning, commitment building
“We have been cooperating with Develor in various areas of development over an extended period of time, be it the standard regular trainings for new hires , tailor-made development program for supervisors and trainers of our customer service center or the Insights program series adjusted to meet the specific needs of our wholesale account managers. I appreciate flexibility of the whole team when delivering consulting and training services but mainly the trainer’s experience from the real business world. The company is not afraid of entering new areas of development and is well adaptable towards conditions at the customer’s company. And last but not least… it is clear the training preparation is not just work but also fun for the trainers.”Barbora Krišková, Senior training and Development specialist - Slovak Telekom
"Develor cooperates with us in the area of training programs for employees supporting culture change across Sony Central European region. Since the start of our cooperation, they have worked with us on both training design and delivery and demonstrated professionalism, innovative approach and high quality training skills. We have also engaged them in several teambuilding events that helped us to build good team spirit among our staff who provided very positive feedback after each event. We are looking forward to our further cooperation with them."Katarina Jablonska, HR Manager Sony Czech and Slovak Republics - SONY
“Our Intercultural training course was developed by the experts of Develor as our cooperation partner within the frame of our development program in English language. By the development of this training, an idea we had envisioned for long came true. Professionalism, credibility and effectiveness. These qualities feature the work of Develor. Professionalism - because they provided an up-to-date, high level and customized knowledge transfer with fully responding to our specific needs. Credibility – because they formed the attitude and approach of the participants involving them in an interactive way based on real life examples and personal trainer’s experiences. Effectiveness – because our colleagues beyond being highly happy and contented with the training course, they got enriched by tools and methods that when applying them they could achieve measurable results in their work. Therefore, we believe to have further opportunities for future cooperation with the dynamic, cheerful and devoted team of Develor.”Csilla Torma, CFO MCS / ICSS – CEE - Regional Office - MagyarCom
"In 2008 in cooperation with Develor, we have designed and carried out a training program targeting the managers of our buying department. The program was aiming at development of the interpersonal effectiveness and negotiation skills of the managers. The concept of the Insights development system enabled us to focus effectively on our pragmatic training activities supporting and developing skills and abilities of the participants while respecting and reacting on their personal characteristics. Professional pro-client orientation and qualified trainer having the expertise from FMCG sector were the next attributes that lead to our satisfaction and success of the training program. Thank you and we are looking forward to our coming cooperation."Lucia Spinerova, HR Manager - COOP Jednota Slovensko
"The Matra Power Plant has contracted Develor Consulting Ltd. in the spring of 2012 for the development and delivery of a comprehensive training concept for both top and mid level managers, for altogether 2300 employees. Strengthening workplace safety and shaping a safety conscious attitude have been set as objectives, in accordance with the guidelines and recommendations of the RWE AG headquarters. Develor Consulting has submitted a proposal based on a completely new approach, emphasizing interactivity and involvement. This attractive offer with its novel suggestion for achieving behavioral and attitude change has preceded all its competitors in every aspect. The 105 days training program has been delivered in 26 days by a team of experienced and professionally qualified team of 5 trainers, exceeding each of their strict propositions to the satisfaction of each employee and manager. During the course of the four-hour intensive and efficient training programs they engraved such symbols in the minds of our employees that have immediately been integrated into their everyday work... Ou Company is completely satisfied with the development and delivery of the training program. Our partner, Develor and its staff have fully complied with their plans."Tibor Lados, HR Director - Matra Power Plant
"We started our cooperation with DEVELOR in 2012 by implementing the Insights Discovery methodology in adidas Slovakia as part of the Franchise & Marketing team support project, which at that time was is a phase of transformation. In the following years our cooperation has gradually extended and the Insights Discovery typology has become part of our internal culture. During 3 years almost 70 employees of the region adidas Group CE East (SK, CZ, HU, PL) from different divisions - from back office to field sales - had participated in the Insights typology based programs. What we deem the greatest benefit is that we are all able to mutually identify gaps in communication and hence improve the speed and effectiveness of both individual and customer related interactions.
On behalf of adidas Group we can only recommend utilization of Insights Discovery and DEVELOR consultants to companies facing similar challenges - complexity of cooperation, integration of generation Y employees... etc. Not only that the tool is easily applicable on the job, but at the same time DEVELOR brings further insights how to make things better."Martina Kovácová, HR Manager - adidas Slovakia