Facilitation seems to be an easy task at first sight, but if you have tried it even once, you know being average is easy; being great is a big challenge. The course helps you fine-tune the existing skills regarding tools like SWOT or brainstorming, and also trains in the newest methods on problem-solving, creativity, change management and analyses. Professional facilitation skills are important not only for those who are delivering and moderating workshops, group works and trainings, but to all of those Managers who from time to time want to get out creative ideas from their group to find the root causes of problems they are facing, or use these skills when managing significant changes in the company.
THE COURSE MAKES PARTICIPANTS SKILLED AND SELFCONFIDENT in facilitating different group work in many topics. The first part of the program focuses on the general rules of facilitation, providing deep knowledge on high level. The next part teaches wide a range of methods and techniques that can be used on their own, or as part of a complex problem solving project. We believe that only a deep understanding of techniques and a wide tool-portfolio will make someone self-confident enough to be able to deliver successful workshops in different situations. The practicing of the tools and techniques flashes on the important details of certain method. The course can be highly tailor-made to the particular client‘s needs, choosing only those techniques from the Develor 24 tool-set which will be adequate for the company.
By the end of the program participant will be able: to deliver any type of workshops or group work in an efficient and professional way which will provide tangible results for the group.
- What is facilitation and what is not, what is the role of the facilitator
- The techniques of opening, defining norms and contracting with the group
- Art of powerful questioning
- Prioritization tools
- Analytical methods
- Creative brainstorming techniques
- Large Group methods (World Café, Open Space Technology)
- Change Management methods
- Practicing all techniques learned in company-specific topics
- Using templates for the techniques
- Handling emotions, conflicts and difficult participants
- The importance and ways of Actionplanning, commitment building
"We have started to cooperate with Develor back in 2005. We appreciate their personal approach, willingness and flexibility in organisation of trainings, professionalism and high commitment of trainers, who prepare their trainings based on needs of our company and employees and incorporate practical experience in the contents of trainings. The implemented trainings included for example the Sales skills of the sales team and customer service, Presentation skills, Time Management and from 2009 Leadership skills trainings together with the Insights personality typology. Since 2005 Develor has also been developing managerial skills of our shop managers and helping us successfully implement our internal system of trainings of shop assistants in the sales skills (Train The Trainer). It is a pleasure for us to cooperate with Develor in development of our employees and we are looking forward to their future trainings."Klára Zajacová, HR Manager - Adidas
„Our company employs approximately 100 people. Besides operating two foundries we are active in trading metal as well. DEVELOR, this year (2009), carried out the Leadership Academy program for our managers and a Sales skills training for our sales managers. Both programs were based on the training needs analysis and were tailor-made to our circumstances and environment. One part of the education was financed from the National project XI. /EU funding/, in part thanks to the professional guidance by DEVELOR. Evaluation of the interactive trainings by the participants was above expectations. Participants also highly evaluated the quality and professional skills of the trainer that were often used in real life examples, simulations or exercises."Kristína Lang, HR Director - Medeko Cast
"...We are impressed by the ability of Develor Bulgaria to prepare the trainings and the leading trainers, so as to adapt and cope with diverse group of participants. We admit the benefits of pre-investment of time by consultants from Develor in meetings with participants at different levels within the organization. The leading trainers managed to adapt the theoretical models to the daily work of the participants, using examples and exercises based on real situations... Develor Bulgaria impressed with its capacity to assist in organizational administrative implementation and reporting of activities financed under EU programs."Peter Ganchev, Head of Training - Adecco
“After conducting preliminary consultations with Develor, we have come up with an appropriate form of an individual event with our team in the beginning of 2012 which aimed at dissolving different problems of people with various responsibilities, biases and characters. Although part of the participants being sceptic, Develor performed excellently:
- [they] managed to engage and keep the attention and to motivate even the most sceptic ones;
- [they] managed to explain in a comprehensive manner the main specifics of different people, which (sic.) helps everyone not only for good orienteering, but also for good communication with people;
- [they] managed to give details and provide depth in understanding individual peculiarities of key members of the team which was priceless. A proof for [their] professionalism is not only the general positive attitude of the participants, but also the facts that numerous conclusions were made which, I strongly believe, are useful for our structure.”Constantine Shalamanov, Executive Director - Lavena
„Develor Bulgaria delivered a training with subject ’Successful Project Managers’ on the 9th and 10th of November 2010 for employees who are project managers besides their jobs as engineers. They have also realized a series of projects for communication skills for introducting employees at the end of year 2008… The training put accent on practical exercise and finished with feedbacks from participants whose satisfaction with the training was very high. There was homework in the form of a questionnaire in which they had the chance to recollect and assimilate fundamental moments from the training. Within the first week after the training we have observed participants applying concrete elements from the training in everyday work. We consider that the training was helpful and plan to upgrade on this base with training after 6 to 8 months.”Liliana Georgieva, Human Resources Management Specialist - Festo
“Safety is of high importance to our managers, but it is worth nothing if the necessary contact and attention to - ward each other is missing. This is why I liked how the trainers of DEVELOR pointed out the role of different factors in the occurrence of a tragic event, and how it could have been avoided through be - ing in contact with the players and through maintaining steady attention. The real-life exercise was great too. (…) The training was very useful and I certainly recommend it to others as well! ”Róbert Bóna, Mine Director - Visonta Mining