- Classroom Training
- Virtual Training
8 - 12
Conflicts, unless appropriately managed, may have dangerous consequences, which ruin staff relationships, creativity and productivity, and even waste financial resources. Conflicts cannot be avoided, but it is up to us whether we allow them to adversely affect relationships or we use them as a catalyst to clear a path for change.
The key to this is a deeper understanding of the nature of conflicts, and being able to use a sound repertoire of effective conflict resolution strategies and techniques. This is what our programme offers and thus will allow the participants to remain calmer and more solution-focused, even in emotionally charged conflict situations, to lead the problem solving discussions to success.
Through the programme, company’s participants will understand the causes and types of conflicts and will learn about potential and expedient styles to resolve them. The course is highly practice-oriented, delivering a number of tools, techniques and theories of conflict management, which the participants can acquire through hands-on situations and exercises. This turns conflict management into an efficient tool that facilitates satisfaction and strengthens the capacity to cooperate.
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Over the past period, remote work and online communication have become the new routine in the lives of many teams. This virtual distance brought a new set of challenges not only in how to successfully operate, but also in how to maintain team spirit, the feeling of togetherness, and improve collaboration&communication.
We are living in a world of digital revolution. Organizations, teams and people are connected more than ever before. We can love or hate the changes the technological explosion is generating in our life, but avoiding them is impossible.
Many leaders assume engagement is a task for top management and HR. But is engagement something that you can only influence from the top? What is the responsibility and opportunity of direct supervisors, middle management, and even employees in enhancing engagement?
All of us are parts of different teams, and our success is highly determined by the members of these teams. Our specific Insights-based program focuses not only on development of the individuals, but also on the common development of the team.
Why is it that people with similar abilities, under similar circumstances provide different performance? What is the reason why some people with the same knowledge and preparedness can’t develop, while some can demonstrate continuously improving performance?
More and more people use digital tools and solutions for work and for all aspects of life. How well are we really aware of the opportunities digital technologies offer? How consciously do we select digital tools to become more successful in our work?
Technological improvements make remote work possible for more and more people all over the world. Despite the many advantages, remote work has some challenges as well.
How can I process and resolve the next crisis situation more easily? Many people ask this question nowadays. A resilient person apparently copes more quickly with difficult situations and incorporates the experience into dealing with the next situation.
How should we communicate effectively and authentically in important situations when we feel emotionally involved – vulnerable and unsure, or on the contrary, annoyed and angry? How should we confront others or stand up for our rights constructively when it matters?