- Attitude & Mindset
- Leadership & Management
- Customer Care, Sales & Negotiations
- Personal Productivity & Communication
- Teambuilding & Collaboration
- Assessment & Diagnostics
- HR Consulting & Coaching
- All services
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Antonina Panchenko
Business Coach, Courseware Designer
10+ years in management positions, including in the telecom and banking sectors, in sales support and later in L&D.
Antonina's main strength is the inextricable connection between her practical experience in business and expertise in conducting trainings, coaching sessions and facilitation. She is not just an excellent master of materials, but, first of all, she is an entrepreneur, manager and practitioner, which, of course, quickly wins the trust of the participants and helps them to discover their strengths! Her specialization is personal effectiveness, communication skills, negotiation, and handling objections.
Expertise
- Task and time management
- Change management
- Time management
- Stress management
- Business communication
- Conflict management
- Negotiation skills
- Assertive communication and persuasion
- Work-life balance
- Personal coaching
References
Credit Europe Bank, Germanos telecom, Ukrsibbank, Clarena Ukraine, Johnson Controls International, Aveva technologies, Richter Gedeon, Weir Minerals, Syntegra, Finova, Oriflame Cosmetics, BASF The Chemical Company, Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ), Abbott Laboratories, TriGonAgri , EBA, Evraz Holding etc
Experience
| 2015 - now | Trainer, consultant - DEVELOR UKRAINE. Conducting trainings, seminars and consulting projects. |
| 2015 - now | Coordinator of the regional network, a large international bank. Development and implementation of innovative tools and solutions in the field of personnel management; coaching of managers and regional groups on issues of people management and personal effectiveness. Development of motivational programs and follow-up |
| 2015 - now | Head of Sales Support (Sales Support + Staff Training and Development), a large international bank. Development of organizational structure and training plans; conducting trainings on personal efficiency and service approach. |
| 2008 - 2012 | Head of the staff training and development department, Ukrainian bank, member of the international group. Development of a training and development system; organization of corporate events, strategic sessions of top managers; development and conducting of trainings. |
| 2005 - 2007 | Training manager, international telecom company Adaptation, development and training for sales consultants and store managers, development and coordination of recruiting, adaptation, training and certification programs. |
Language skills
English, Ukrainian, Russian
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