The concept of psychological safety is becoming more and more well-known among HR professionals and managers – however, knowing the concept and creating a culture of safety are quite apart. Creating psychological safety is one of – if not the most important – leadership tasks today. It is definitely the key to survival in a changing and uncertain world and in the hybrid corporate operations of the present and the future. Every leader – from the top to the line managers – needs to know why and how to build such a culture without delay.
Our program approaches Psychological Safety as an essential condition for a culture of experimentation and learning. Without these two factors, development and – in many cases – survival can hardly be imagined today.
We open the training with a real, memorable case – the story of the Columbia Space Shuttle. The learnings of the story provide a great example of the serious consequences of the lack of Psychological Safety. This story also leads us to the understanding and interpretation of Psychological Safety, its differences from trust, and its existence on the team and organizational levels.
Participants learn how to build Psychological Safety as managers of various teams. We introduce our Psychological Safety model with the help of a three-step structure from setting the scene to proper managerial reaction to positive cases and violations. We provide a practical and specific toolkit and related techniques and routines that help them build a safe environment in a team.
Objectives and Topics
of the Psychological Safety Training
- understand the importance of Psychological Safety
- understand the impact of Psychological performance
- acquire practical tools and techniques for building Psychological Safety in own teams
- get to know and train the routines to build and maintain the Psychological Safety
- Interpretation of Psychological Safety
- Trust vs Psychological Safety
- How to build Psychological Safety?
- Overview of the Leadership Toolkit
- #1 Set the Stage
- #2 Invite Engagement
- #3 Respond productively
- Embracing failures (2-day-version)
- How to make meetings safe?
- Impact of Psychological Safety on corporate culture
- Psychological safety self-assessment