The proper mindset makes people open for change,
answering the question: “Why to change?” This is why we
start the training programs with mindset shift courses.
The second question is “How to behave now?” This we
answer through structured development of relevant
leadership skills.
The worst thing that can happen is to have motivated and
trained leaders and throw them in the system, where they
are not given space to use the new mindset and routines.
That’s why the Leadership Operating Model (LOM) – a
collection of expected routines of activities for a certain
group of managers – must be set or reviewed.
That will answer the question for leaders “What practices
do I run with my people?”