From Mars to Earth
Team Sociomapping is a unique and cutting-edge tool for developing and assessing communication, cooperation, cohesion and collaboration within working teams. It is exceedingly suitable to analyze the current and optimal relationships within top managerial teams, or in other working teams, and to present the results along multiple aspects. The results in return provide bases for the creation of a comprehensive development program.
We all have heard the saying “a picture is worth a thousand words”.
It works the same way in business world. For it is so much easier to understand the meaning of complex data through a visual representation of the results than just by studying complicated and detailed charts and graphs. This is what our refined, state-of-the-art Sociomapping tool does by generating compact 3D visual maps based on the received data and feedback. It gives you the key points of the finding within seconds.
Team Sociomapping is the proper tool:
- When in doubt about what can improve the efficiency of work related communication, Sociomapping focuses on the critical success factors of cooperation and gives a broader perspective
- When the leader, being too involved in day-to-day matters, cannot see the forest for the trees, it gives him/her specific recommendations on how to improve the teamwork and provides evidence to make the right decisions.
- When team members are involved in a project, which must not fail due to communication dysfunctions: the method provides involvement and buy-in for all team members.
- When you need to view the subjective perspectives in an overall objective landscape, Sociomapping enables the discussion of difficult topics during workshops
- When you need to track changes in time – it is able to display development in the team; it helps to understand what is happening.
Simply: when your team just cannot afford to fail!
“We used the team sociomapping tool at the beginning of this year during an operational meeting in HR . I noticed two very important things which took place during the seminar.
One is the fact that it was easy for the participants to understand the results and to accept the fact that there are strong points and areas to be developed. All of them received each other’s feedback in a positive manner and looked to understand how to “move to a constructive side on the map”.
The second thing that stands out is the quality of the tool as perceived by the management. When looking at the reports it is simple and visible that day to day perceptions are measured and receive a quantitative clear format.
In my opinion the tool is useful both for awareness in new, starting teams but I would highly recommend it as an optimizing tool regarding quality of relationships and communication in developed and mature teams.”
Training Manager, Orange Romania SA
„Selling generic products on highly competitive market demands an intelligent approach. As many other generic pharmaceutical companies it was Zentiva’s dream: satisfied customers’ needs, high - end affordable product, and the best human resources. Insights Discovery has made it true. Develor’s tool has helped Zentiva medical and sales representatives to go to extraordinary lengths to assist company clients. Insights Discovery transformed our employees’ sensitivity for customer needs into passion for customer service exceptional quality.”Lyubomir Chipilski, Medical Director - Zentiva
"There were two joint projects between Bank DSK and Develor Bulgaria for training of the employees of the branch network of Bank DSK. The two projects included Managerial skills trainings.With his enormous experiences, Todor Todorov had priceless contribution in the trainings as he constantly applied practical examples and case studies that were relevant and close to participants’ work... In the project’s scope were included 'Bank Operation' Specialists – the people who directly service the bank’s clients. Training subjects were: 1) -'Sales process attitude' 2) 'Active Selling' The trainers contributed greatly in the successful delivery of the trainings with their professional attitude towards the participants and very good preparation aiming at Bank DSK product and process knowledge. They applied practical examples and case studies which were close to the daily work of participants..."Elena Terzieva, Organizational development and training Department - Bank DSK
“Develor Bulgaria team is experienced and creative, demonstrates exceptional skills, needs understanding and is fast to adapt the specificity of our work and team. We thank you for our professionalism, efficiency, realization of ideas and most of all – the great end result! Correctness, creativity, and high professionalism – this is our experience with Develor Bulgaria… After this one day teambuilding program we have decided that Develor Bulgaria is our company for realizing our company events and also for consultancy in every other internal Human Resource activity.”Daniela Yavasheva, Human Resources - Chaosgroup
"Our relationship with Develor began 3.5 years ago. They have provided us with high quality, customer-oriented service ever since. This not only refers to their classical “soft” skill training courses, but also to “combined profile” programs such as their workshops based on economization. Following the training, the decrease of our inventory was noticeable even in terms of hard numbers. And this positive effect was lasting."Nándor Terényi, Head of Personnel Development Department - Budapest Electric Works
"We have been collaborating with Develor on the continuing education of employees within the Business Unit Oncology since 2008. We started with an Insights project for managers, followed by all employees in the office and finally the whole sales team (2009). Our mutual collaboration continued with members of the sales team in 2010 in “Negotiating with difficult clients” followed by the screening of communication channels, habits and inter-team cooperation called “Team Sociomapping” in 2011 (all were included who come into mutual contact, including the office staff). Throughout the time of our collaboration Develor has been a very responsive company both in the organisation and implementing of training. Our team is very diverse, including people of various ages, experience, education, personality and having behind them a range of different types of training in their professional careers. The Develor trainers were and are able to adapt to this diversely composed team and can capture, integrate and maintain their interest. The last-mentioned project, Team Sociomapping, showed us another viewpoint of the situation in individual teams, inter-team cooperation and the level of communication between people positioned outside the firmly created teams. We were very satisfied with the training and it captivated us so much that next year we would like to undertake this training once more so that we are able to assess the progress of individual teams and at the same time the Business Unit Oncology as a whole one year on."Ing. Otakar Bureš, Ph.D., Ing. Otakar Bureš, Ph.D. Business Unit Oncology - Novartis
“We started to cooperate with the Develor company in April 2010, when we selected it from among several companies, which we addressed with the aim to increase the service level of our contact centre operators. We decided to choose their services based on a comprehensive approach proposed by them, which exceeded our original expectations and professionally reacted to our needs. Within the carried out development program, there were efficiently combined several approaches, e.g. in determination of the initial situation – an analysis of recordings of the contact centre, in the proper implementation of the program – a practically oriented training, mystery calling, individual coaching of operators and an application workshop as a supportive tool for introduction of new procedures in the practice. Develor subsequently formulated practical measures of a systematic character, which reflected the identified needs – from application of the legislation in force to adjustment of standards for operators and elaboration of the contact centre's methodology of work, which we applied in practice. The trainers and consultants were professionals, who helped us implement the proposed solution thanks to their committed and professional approach. Since we originally expected only the mere training, their commitment highly exceeded our expectations. Based on this experience and positive reactions of employees we have decided to cooperate with the Develor company in development of employees also in future."Kristián Fodor, Director of Marketing and Communication Division - Wüstenrot Poistovna